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Frequent asked questions

For questions regarding how to play the games and settings, please go to help page.

1. My computer does not show me any games.

Our games run under the newest technologies. All modern versions of web browsers (Explorer, Safari, Chrome, Opera, Firefox,...) support it, but you must be sure your browser version is a modern one.

In the case you need a free modern browser, we recommend you to download Chrome (Google browser) here.

2. Can I run the games on mobile devices?

YES!!!. Our games run on the most popular devices like smartphones and tablets. The operating system (android, ios, windows,...) is not a problem, all you need is modern web browser installed on it. You can download Chrome (Google browser) here.

You can download the mobile app for smartphones and tablets. Available for Android, iOS and Windows Phone.

3. Can I run the games on a MAC or Unix computer?

Of course you can!!!. All you need is a modern web browser installed on your PC.

4. I have display problems on my smartphone or tablet.

Try to load and play the games on your tablet or smatphone in vertical position.

You can also download the mobile app for smartphones and tablets. Available for Android, iOS and Windows Phone.

5. Problems with Microsoft Internet Explorer.

The minimun required version is V9. If your version is lower than V9 or you still have problems, you can try to install Google Chrome Frame plugin in your Internet Explorer.
You can download Google Chrome Frame for free here.

6. I have problems with sounds.

Some web browsers don't support all audio formats. To fix it, we recommend to use Chrome browser. Available free download here.

7. Can these games harm my computer or data?

Of course not!!". Due our technology does not use flash and/or java, we do not need to install any plug-in, codec, applet, ... on your computer. So we are not able to read or modify any data in your computer.

8. Are the payments secured?

We use a trusted payment provider (PayPal or similar) to bill for your payments. PayPal will have access to your personal and payment information, but we do not ever have any access to your credit card, or payment, details.


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